Privacy Policy

1. INTRODUCTION

Welcome to WriteSEM, accessible at https://writesem.com/. We greatly value your business and the trust you place in our services. As a U.S.-based marketing consultancy, our core mission is to elevate your digital marketing and website strategy experiences. Before you embark on this journey with us, we request you to carefully read through this Privacy Policy. Your agreement to this policy, alongside our Terms of Service, grants you the permission to utilize our services.

2. DATA COLLECTED

DATA STORAGE LOCATION

WriteSEM is a U.S.-based company, and we operate web servers hosted in the U.S. through GoDaddy. As a renowned hosting provider, GoDaddy is committed to ensuring the security of your data and maintaining compliance with GDPR and other major data protection regulations. For a more comprehensive view of GoDaddy’s privacy practices, please refer to the GoDaddy Privacy Policy.

REGISTRATION DATA

When you register on our website, we retain your chosen username, your email address, and any supplementary personal information added to your user profile. You retain the ability to view, modify, or delete your personal information at your discretion (except the ability to alter your username). Note: Our website administrators can also view and make adjustments to this data.

PURCHASE DATA

When you make a purchase on our website, the transaction is processed through PayPal, one of the world’s leading payment processors. We retain records of each transaction to ensure smooth product delivery and customer service. This may include transaction IDs, the amount paid, and other data pertinent to your purchase but does not include sensitive financial data such as your credit card number or bank details. This information allows us to provide you with support, access to our products or services, and to address any queries or issues you might have related to your purchase. For a deeper understanding of how PayPal processes and safeguards your information, kindly refer to the PayPal Privacy Policy.

SUPPORT DATA

If you have registered on our website and have a valid support account, you can submit inquiries or requests for assistance. Data provided through our support forms is handled internally by the WriteSEM team. Only the information you explicitly provide is recorded, and we always prioritize your privacy and security when addressing your support needs. We use this data solely for the purpose of providing you with the necessary support and assistance regarding our services.

COMMENTS

When you leave comments on our website, we collect the data shown in the comments form, as well as the IP address and browser user agent string to assist in spam detection.

CONTACT FORM

Information submitted through the contact form on our site is directed to our company email. These submissions are retained solely for customer service purposes. We assure you they are neither used for marketing purposes nor shared with third parties.

GOOGLE ANALYTICS

For the enhancement of our site and to understand user behavior, we integrate Google Analytics. This provides us with anonymous reporting of site interactions. No individualized data is retained. If your preference is to opt-out of Google Analytics monitoring on our website, please utilize this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

Your personal information is invaluable, and we use it for:

• Confirming the user’s identity during website engagements;
• Offering technical support;
• Circulating vital updates to our users concerning important news or modifications;
• Monitoring account activities to counteract fraudulent activities and ensuring our clients’ personal data security;
• Enhancing the website to render a more tailored and interactive user experience;
• Ensuring the website and its associated administrative functionalities run seamlessly.

3. EMBEDDED CONTENT

Pages on our site may incorporate embedded content, such as YouTube videos. Such embedded content from external websites behaves in the exact manner as if the visitor has accessed the other website directly.

These external websites might gather data about you, utilize cookies, embed additional third-party tracking, and monitor your engagement with the embedded content. This includes tracking your interactions if you have an account and are logged into the respective website. The services we incorporate include:

FACEBOOK

Our website features the Facebook page plugin to showcase our Facebook timeline. It’s essential to understand that Facebook has distinct cookie and privacy policies, over which WriteSEM has no influence. Facebook does not install cookies, and your IP address is not transmitted to Facebook’s servers unless you give explicit consent. For a clearer understanding, you can refer to their privacy policy here.

TWITTER

We integrate the Twitter API on our website to display our recent tweets. Twitter, like Facebook, has its specific cookie and privacy policies, beyond our control. It’s worth noting that your IP isn’t forwarded to Twitter’s servers unless you’ve given consent. You can learn more about their practices by checking their privacy policy here.

YOUTUBE

Our site embeds videos from YouTube for a richer user experience. YouTube, owned by Google, has its distinct cookie and privacy guidelines. Before any cookies from YouTube are installed, or before your IP is sent to a YouTube server, your consent is solicited. You can dive deeper into their policies by visiting YouTube’s privacy policy.

4. COOKIES

WriteSEM.com uses cookies – tiny text files that are stored on your device to enhance the site’s functionality and your user experience. Generally, cookies help retain user preferences, save data for features such as shopping carts, and offer anonymized tracking data to third-party applications like Google Analytics. Their primary purpose is to improve your browsing experience. Nevertheless, if you prefer, you have the option to disable cookies for this site and others. To do this, consider adjusting the settings in your browser. For further assistance, consult the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)

• PHPSESSID: Used to identify your unique session on the website.

GoDaddy CDN Cookie:

• While we do not directly use CloudFlare, our hosting with GoDaddy uses its own CDN. GoDaddy’s CDN might use cookies to enhance content delivery. For detailed information about their privacy practices, visit: GoDaddy Privacy Policy.

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

• wp-auth: Utilized by WordPress to verify logged-in users, facilitate password authentication, and user verification.
• wordpress_logged_in_{hash}: Used by WordPress for the authentication of logged-in visitors, password authentication, and user verification.
• wordpress_test_cookie: Employed by WordPress to confirm the proper functioning of cookies.
• wp-settings-[UID]: WordPress establishes several wp-settings-[UID] cookies. The number at the end represents your individual user ID from the user database table. Its purpose is to adjust your view of the admin interface and potentially the main site interface.
• wp-settings-{time}-[UID]: WordPress also sets these cookies. The concluding number is your distinct user ID from the users’ database table. It helps in personalizing your view of the admin and perhaps the main site interface.

6. THIRD PARTY ACCESS TO YOUR DATA

At WriteSEM, we uphold a strict policy of not sharing your personal details like email, name, etc., with third parties. The rare exceptions to this rule are when we collaborate with certain partners to ensure you receive the superior service you expect from us. Here’s a more detailed breakdown:

GOOGLE ANALYTICS: Though previously mentioned, it’s worth reiterating that we use Google Analytics to understand our site’s traffic patterns and user behavior. This tool collects anonymized data, and we don’t share your specific personal details with Google. Our aim is to enhance user experience based on these insights. You can read Google’s privacy policy for more details: Google Analytics Privacy Policy.

OTHER PARTNERS: Currently, aside from Google Analytics, there are no other third-party services that have access to your personal information. However, we are always evolving to provide better services, and this might involve collaborations in the future. Rest assured, any such partnership will be subject to strict vetting for data privacy compliance, and we will always keep our users informed.

7. DATA RETENTION POLICY FOR WriteSEM.com

Support Tickets and Comments: Whenever you submit a support ticket or leave a comment on WriteSEM.com, we keep its associated metadata for an indefinite duration. This practice allows us to identify and recognize you, streamlining the approval process for your comments by bypassing the usual moderation queue.

User Registration: Should you choose to register on our WriteSEM.com platform, the personal data you input into your profile is stored in our system. As a registered user, you have the autonomy to view, modify, or delete your personal data at your discretion, with the sole exception of your username, which remains immutable for system integrity reasons. It’s important to note that our website administrators have the ability to access and modify this information when necessary, but rest assured that this is always done with the utmost care and discretion.

8. SAFEGUARDING YOUR DATA ON WriteSEM.com

At WriteSEM.com, we prioritize your online safety. That’s why we’ve incorporated the SSL/HTTPS protocol across our entire website. This implementation ensures that all communication between our users and our servers is encrypted, safeguarding any identifiable information from unauthorized third-party interceptions.

In the unlikely event of a data breach, our dedicated team of system administrators will swiftly act to restore system security. We will promptly notify any impacted users and, if deemed necessary, initiate a password reset to further protect user accounts.

9. RESPECTING YOUR DATA RIGHTS AT WriteSEM.com

YOUR GENERAL RIGHTS

For users who have registered on WriteSEM.com or have provided comments, you are entitled to request an exported file of the personal data we have on record for you, which includes any additional information you may have shared with us.

Additionally, you have the right to ask us to delete any personal data we hold about you. However, this does not encompass data we are mandated to retain for administrative, legal, or security needs. Simply put, certain data essential to our ongoing service provision (such as your basic account details like email address) cannot be erased.

Should you opt for a complete erasure of your data, please note that WriteSEM.com will no longer be able to offer you support or any other services related to our products.

YOUR GDPR RIGHTS

While WriteSEM.com is based in the U.S., we deeply respect and recognize the importance of data privacy for all our users, including those from the European Union. In line with this, we strive to align with the standards set by the General Data Protection Regulation (GDPR). Although we are primarily a U.S. entity, we believe in offering GDPR-compliant services to our European users to ensure a transparent and secure digital environment. For a more comprehensive understanding of GDPR, please refer to: EU GDPR Information Portal.

10. EXTERNAL LINKS AND THIRD PARTY WEBSITES AT WriteSEM.com

WriteSEM.com occasionally provides links to third-party websites for your convenience and information. Please be informed that when you access these external links, you are leaving our website. These external sites aren’t governed by our privacy policy, and WriteSEM.com cannot be held responsible for the privacy and security practices or the content of such websites. It’s important for users to familiarize themselves with the privacy policies of any third-party sites they visit.

For your ease of sharing and connecting, we have included social media sharing links on our site. Note that these are merely links, and they don’t automatically connect you to the respective social media platforms unless you explicitly click on them.

It’s worth noting that while WriteSEM.com places immense value on user privacy, our policies—including this Privacy Policy—do not give third-party rights that are enforceable. Furthermore, we do not bear responsibility for any third-party advertiser’s data collection or usage practices.

Additionally, as a full disclosure, some links on our website may lead to affiliate partnerships. This means we might earn a commission if users decide to make a purchase or engage with the linked site. This comes at no extra cost to users, and our affiliations don’t influence our content or the services we provide.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES AT WriteSEM.com

There may be occasions when WriteSEM.com finds it necessary or is legally obligated to release your personal information due to requests from governmental agencies or private entities. By using our services, you consent to WriteSEM.com disclosing your data in instances where we genuinely believe that such disclosure is pertinent to a civil action, criminal investigation, or other legal proceedings.

Should we receive a legal demand, such as a subpoena, that impacts your privacy, WriteSEM.com may choose to notify you, providing an opportunity for you to challenge the demand. Alternatively, we might take steps to challenge it ourselves. However, it’s crucial to understand that we are not mandated to pursue either of these actions. Additionally, if we have a reason to believe that you have been involved in any unlawful activities, we might proactively report and release your information to relevant entities.

It’s our pledge that any sharing of personal data for legal reasons will strictly adhere to the legal standards and regulations of the country you are residing in.